Contact Us

Here at NUK we know the truth of the phrase “babies don’t come with a manual!” that’s why NUK products do! The information you need to be able to look after your little one can sometimes feel overwhelming, but don’t worry, NUK is here to help!

If you have a question about one of our products and are looking for a quick answer try taking a look at our frequently asked questions. We’ve tried to provide all the answers and reassurance you need to be able to get the very best out of your NUK products.

Find answers to frequently asked questions about our products


However, if you have a product related question that we haven’t thought of, need some personalised advice, maybe have an idea you’d like to share or would like to make a complaint about a NUK product you have purchased, then please get in touch.

The NUK Customer Care Team are here to help you.

Customers in the UK:

Email us at

Or write to us at:

NUK Customer Care
Mapa Spontex UK Ltd.
Berkeley Business Park
Wainwright Road

FOR ONLINE SHOP ORDERS: If you need to contact us specifically about an online shop order then please email us at

FOR MEDIA ENQUIRIES: If you work for the media or are a blogger, we’ve created a special Press Office page just for you! Please take a look for details on the best way to reach us with your enquiry!

We’re here between 9am and 5pm, Monday to Friday and we promise that we’ll always try to answer your questions as quickly as possible. We do take time off for weekends and bank holidays, but rest assured that we will always make your questions our priority and aim to get back to you as soon as we can.

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Customers in Ireland:

Please contact us through our NUK Ireland Facebook page:

Or go to

International customers:

We’re proud to say that NUK products are available all over the world! If you live outside of the UK or Ireland please visit to find a local team who will be happy to help you!